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About Us | West Elm

Good for people, good for the planet

At West Elm, we use design to do better—for the earth, our communities and you. Today, 60% of our product sales support at least one of our sustainability initiatives, and we’re doing more every day.

Good for people

We believe in great design, from around the corner to around the globe. That means supporting the people behind your products with ethical production, worker well-being and economic impact.

Original design

From our Brooklyn studios, our in-house team designs exclusive collections you won’t find anywhere else.

95% of our products are designed in-house.

Local

We champion the maker movement in your own backyard to help strengthen local economies and boost burgeoning artists and designers, especially in underrepresented areas.

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$13.2M invested in small American‑made businesses.

$200M invested in artisan communities and local craftspeople.

Handcrafted

We collaborate with artisan collectives around the world to help preserve their handcraft traditions and create opportunities for sustainable employment, especially in rural areas.

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Fair Trade

We were the first-ever home retailer to join Fair Trade USA, ensuring workers fair wages, healthy working conditions and community development.

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$7.2M paid in Fair Trade community development funds.

Nonprofit partners

We’re proud to work with these organizations and bring you closer to causes you care about.

BSR|HERproject™, Fair Trade USA, Fifteen Percent Pledge,
The Trevor Project®, Jackie Robinson Foundation, NAACP, National Urban
League, NEST, St. Jude Children’s Research Hospital®, VisionSpring

Good for the planet

At West Elm, we’re in the business of home—and the planet is everyone’s home. We’re focused on expanding our use of low-impact materials, reducing waste and prioritizing circularity.

Organic

Grown without pesticides or chemical fertilizers, organic fibers contribute to healthier ecosystems.

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We are a proud member of Better Cotton. Better Cotton is sourced via a system of mass balance and is not physically traceable to end products. Learn more at bettercotton.org/massbalance.


We are committed to reaching and maintaining 100% responsibly sourced cotton. We define responsibly sourced cotton as OCS-certified, Better Cotton or recycled cotton.


100% of our all-cotton bedding and bath towels are sustainably sourced, including organic.


2.3B liters of water saved in 2019 by sourcing organic cotton.

Sustainably sourced

Wherever possible, we’re sourcing more FSC®‑certified, recycled and upcycled materials (and creating less waste).

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52% of our wood furniture is sustainably sourced.


66M plastic bottles kept from landfill through REPREVE® recycled polyester.

We've been the only home furnishings retailer on Barron’s 100 Most Sustainable U.S. Companies list since 2018.

Learn more about how we hold ourselves accountable.

Certifications & partners